WE BUY YOUR STOCK BACK - SO YOUR NEVER LEFT WITH UNSOLD GOODS

At Monty’s Natural Treats, we understand that managing stock levels can be challenging. That’s why we offer a Buy-Back Scheme to help you minimise waste and reduce financial losses from unsold stock.

If you've purchased products from us—either from a trade pack or through our online store—we will buy back any unsold stock that meets the following conditions:

• Products must be returned no earlier than 2 months and no later than 4 months from the original purchase date.
   
• All returned items must be:
   
  • Sealed and unopened
     
  • In original packaging
     
  • In the same condition as when purchased
     
• Products must have at least 6 months remaining before their BBE (Best Before End) or expiry date.
   

• All returns under the Buy-Back Scheme must be pre-approved by our team.
   
• Before returning items, please call us to receive a quote for eligible items.
   

• You are responsible for all return postage costs.
   
• We strongly recommend using tracked or recorded delivery to ensure safe return and compensation in case of loss or damage in transit.
   
• We do not refund any postage costs associated with Buy-Back returns.
   

• Once your returned items are received and inspected, and provided they meet the above criteria, we will process your refund.
   
• You will be reimbursed at the original purchase price minus a 25% handling fee.
   
• Payments will be made via Bank Transfer or Square. We do not send cash or cheques by post.
   

For any questions, quotes, or to initiate a return, please contact us at: