We Buy Your Stock Back - So You’re Never Left With Unsold Goods

Buy-Back Scheme

At Monty's Wholesale, we understand that managing stock levels can be challenging. That's why we offer a Buy-Back Scheme to help you minimise waste and reduce financial losses from unsold stock.

How It Works

If you've purchased products from us—either from a trade pack or through our online store—we will buy back any unsold stock that meets the following conditions:

Products must be returned no earlier than 2 months and no later than 4 months from the original purchase date.
All returned items must be:
- Sealed and unopened
- In original packaging
- In the same condition as when purchased
Products must have at least 3 months remaining before their BBE (Best Before End) or expiry date.

Approval Required

All returns under the Buy-Back Scheme must be pre-approved by our team.
Before returning items, please call us to receive a quote for eligible items.

Return Costs

You are responsible for all return postage costs.
We strongly recommend using tracked or recorded delivery to ensure safe return and compensation in case of loss or damage in transit.
We do not refund any postage costs associated with Buy-Back returns.

Inspection & Payment

Once your returned items are received and inspected, and provided they meet the above criteria, we will process your refund.
You will be reimbursed at the original purchase price, minus a 25% handling fee per product.
Payments will be made via bank transfer or Square. We do not send cash or cheques by post.

What Happens to All Returned Goods Afterwards?

Returned goods are not re-sold under any circumstances.

As part of our Buy-Back Scheme, all returned goods are donated to local charities and dog rescue centres. This way, nothing is wasted, and our natural treats can still bring joy to dogs who are less fortunate.

For any questions, quotes, or to initiate a return, please contact sales@montyswholesale.co.uk